Terms of Service

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1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of G Core System Solutions' services, including but not limited to:

• Custom software development services
• Web and mobile application development
• Business process automation services
• Hosting services (web, domain, email)
• API integration services
• Subscription-based software products
• Consulting and support services

By accessing or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Definitions

"Services"

All services provided by G Core System Solutions, including development, hosting, integration, and consulting services.

"Software Products"

Any software applications, tools, or platforms developed and sold by G Core System Solutions, including subscription-based products.

"Subscription"

A recurring payment arrangement for access to Software Products or ongoing Services.

"Client"

Any individual or entity that uses our Services or purchases our Software Products.

"Content"

Any data, information, text, graphics, or other materials uploaded, stored, or processed through our Services.

3. Account Registration and Security

3.1 Account Creation

To access certain Services or Software Products, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3.2 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Services.

4. Subscription Terms

4.1 Subscription Plans

We offer various subscription plans for our Software Products. The features, limitations, and pricing for each plan are detailed on our website and may be updated from time to time.

4.2 Billing and Payment

• Subscription fees are billed in advance on a recurring basis
• Payments are non-refundable except as required by law
• We may change subscription fees with 30 days' notice
• Late payments may result in suspension or termination of service

4.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date.

4.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing cycle.

5. Intellectual Property Rights

5.1 Our Intellectual Property

All rights, title, and interest in our Services, Software Products, documentation, and related materials are and will remain the exclusive property of G Core System Solutions.

5.2 Client Content

You retain all rights to any Content you submit through our Services. By submitting Content, you grant us a license to use, reproduce, and modify such Content solely to provide the Services to you.

5.3 Custom Development

For custom development projects:

• We retain rights to pre-existing code, libraries, and frameworks
• Clients receive a license to use the custom-developed software
• Source code ownership terms are specified in individual service agreements

6. Acceptable Use

You agree not to use our Services or Software Products to:

• Violate any applicable laws or regulations
• Infringe upon any intellectual property rights
• Distribute malware, viruses, or other harmful code
• Engage in spamming, phishing, or other fraudulent activities
• Interfere with or disrupt the integrity or performance of our Services
• Attempt to gain unauthorized access to our systems or data
• Use our Services to compete with us

7. Service Levels and Support

7.1 Availability

We strive to maintain high availability for our Services but do not guarantee uninterrupted access. We may perform scheduled maintenance with advance notice.

7.2 Support

Support levels vary by subscription plan and are detailed in our Service Level Agreements (SLAs). Standard support includes:

• Email support during business hours
• Bug fixes and security updates
• Documentation and knowledge base access

8. Data Protection and Privacy

We handle your data in accordance with our Privacy Policy. By using our Services, you consent to our collection, use, and disclosure of information as described in the Privacy Policy.

9. Third-Party Services and Integrations

Our Services may integrate with third-party platforms. Your use of third-party services is subject to their respective terms and conditions. We are not responsible for the functionality, security, or content of third-party services.

10. Limitation of Liability

To the maximum extent permitted by law, G Core System Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

11. Indemnification

You agree to indemnify and hold harmless G Core System Solutions, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Services or violation of these Terms.

12. Termination

We may suspend or terminate your access to our Services if you:

• Violate these Terms
• Fail to pay fees when due
• Engage in fraudulent or illegal activities
• Cause harm to our systems or other users

13. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes through our website or email. Continued use of our Services after changes constitutes acceptance of the modified Terms.

14. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of [Your State/Country]. Any disputes shall be resolved through binding arbitration in [Your City, State/Country].

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and G Core System Solutions.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.

16. Contact Information

For questions about these Terms of Service, please contact us at:

(213) 652 - 4709
info@gcoresystemsolutions.com
G Core System Solutions